Tue 6 Nov 2018 10:30 - 10:52 at Horizons 6-9F - Log Mining Chair(s): Dongyoon Lee

Logs capture valuable information throughout the execution of software systems. The rich knowledge conveyed in logs is highly leveraged by researchers and practitioners in performing various tasks, both in software development and its operation. Log-related issues, such as missing or having outdated information, may have a large impact on the users who depend on these logs. In this paper, we first perform an empirical study on log-related issues in two large-scale, open source software systems. We find that the files with log-related issues have undergone statistically significantly more frequent prior changes, and bug fixes. We also find that developers fixing these log-related issues are often not the ones who introduced the logging statement nor the owner of the method containing the logging statement. Maintaining logs is more challenging without clear experts. Finally, we find that most of the defective logging statements remain unreported for a long period (median 320 days). Once reported, the issues are fixed quickly (median five days). Our empirical findings suggest the need for automated tools that can detect log-related issues promptly. We conducted a manual study and identified seven root-causes of the log-related issues. Based on these root causes, we developed an automated tool that detects four evident types of log-related issues. Our tool can detect 75 existing inappropriate logging statements reported in 40 log-related issues. We also reported new issues found by our tool to developers and 38 previously unknown issues in the latest release of the subject systems were accepted by developers.

Tue 6 Nov
Times are displayed in time zone: Guadalajara, Mexico City, Monterrey change

10:30 - 12:00: Log MiningResearch Papers / Journal-First at Horizons 6-9F
Chair(s): Dongyoon LeeVirginia Tech, USA
10:30 - 10:52
Talk
Studying and Detecting Log-Related Issues
Journal-First
Mehran Hassani, Weiyi ShangConcordia University, Canada, Emad ShihabConcordia University, Nikolaos TsantalisConcordia University, Canada
DOI
10:52 - 11:15
Talk
VT-Revolution: Interactive Programming Video Tutorial Authoring and Watching System
Journal-First
Lingfeng Bao Zhejiang University City College, Zhenchang XingAustralia National University, Xin XiaMonash University, David LoSingapore Management University
DOI
11:15 - 11:37
Talk
Using Finite-State Models for Log Differencing
Research Papers
Hen AmarTel Aviv University, Israel, Lingfeng Bao Zhejiang University City College, Nimrod BusanyTel Aviv University, Israel, David LoSingapore Management University, Shahar MaozTel Aviv University
11:37 - 12:00
Talk
Identifying Impactful Service System Problems via Log Analysis
Research Papers
Shilin HeChinese University of Hong Kong, Qingwei LinMicrosoft, China, Jian-Guang LouMicrosoft Research, Hongyu ZhangThe University of Newcastle, Michael Lyu, Dongmei ZhangMicrosoft Research, China